Family Navigator Program

Family Navigator Program

Video en Español —- Video en Kréyol

Program Contact Information

(305) 243-5330
mailmanfamilynavigator@med.miami.edu

Who we are

The Mailman Center for Child Development and other university programs offer a wide array of clinical, educational, and research services to aid families. Approximately 15,000 children receive clinical services per year through Mailman Center programs.

To extend our family-centered care practices and expand access for families to a broad scope of services, the Family Navigator program was developed to help families make needed connections and assist with questions they may have.

Funded through a gift from the TAFT Foundation, the goals of this program are to empower, support and educate families by implementing a system of care where Family Navigators work with families to help them get services for their children.

Family Navigators are parents of children with disabilities or special health care needs who have navigated through systems of care on behalf of their children. They are empathetic and supportive because they have walked the walk.

What we do

We understand that raising a child/adult with health care needs, special needs or disabilities can be difficult and frustrating due to the complexity of the health care system, that is why the Family Navigator Program helps and guide families find resources for their children.

Our Family Navigators will listen and learn about the family’ strengths and needs; connect them with appropriate resources and answer any questions they may have.

Our Family Navigators can help families learn more about:
• School issues
• Intervention and therapies
• Health insurance
• Recreation / after-school programs
• Legal services
• Parent support
• Housing
• Nutrition/wellness
• Transition to adulthood

Who we serve

Families of children and adults with special needs, chronic health care needs and disabilities.

What we cost

This program is free for families because of a generous gift from the Taft Foundation.

Where we are located

Mailman Center for Child Development

1601 NW 12th Ave, Miami FL, 33136

We also provide services via secure video connection (Telehealth)

Arranging an appointment

To schedule an appointment (in-person or via Telehealth), please call (305) 243-5330.

Helpful Links

Services and Programs Offered at Mailman Center

Community Resources

Access Miami Resource Guide