Access Miami

Transportation

American Coach Lines of Miami
3595 NW 110 St., Miami 33167
305.688.7700
Two accessible buses.

Amtrak
1.800.USA.RAIL (872.7245)
1.800.523.6590 TDD
www.amtrak.com
For special service requests, must make reservations in advance. 15% discount for people with disabilities.

Avis
1.800.331.1212
1.800.331.2323 TTY
Scooter rentals at selected locations through partnership with Scootaround.

Florida Commission for the Transportation Disadvantaged
1.850.410.5700
1.800.983.2435 TDD
www.dot.state.fl.us/ctd/
Ensures the availability of efficient, cost-effective, quality transportation services for the disabled.

Florida Disabled Parking Permits
1.850.617.2000
www.hsmv.state.fl.us/dmv/disabled_pkg.html
Disabled people must have current driver’s license and application must be certified by a physician. No charge for a four-year permit. Parking is free at meters for up to four hours at municipal lots. Fees are waived at airport for vehicles with specialized equipment.

  • Frequently Asked Questions about Disabled Parking
    www.hsmv.state.fl.us/dmv/faqdpp.html
  • Disabled Parking Application Form
    Use above website – scroll down to “How do I get a disabled parking permit?” Click on “Application form HSMV 83039.”

Florida’s Disabled Toll Permit Program
1.850.410.5700
711 TDD
www.dot.state.fl.us/ctd/tollpermit/TollPermitProgram.htm
To qualify, an individual must have severe and permanent upper limb mobility or dexterity impairments that prevents him/her from tossing coins into the baskets. Must have valid driver’s license and drive a specially equipped vehicle.

Greyhound
1.800.231.2222
1.800.752.4841 TDD
www.greyhound.com
Must make reservations in advance & explain needs.

Handi-Van
55 NW 119th St., Miami 33168
305.751.1236
Private service. Vans & Sedans available. Call 24 hours in advance.

Hertz
1.800.654.3131
1.800.654.2280 TDD
Full range of special services. Call for information.

Highway Safety and Motor Vehicles
1.850.617.2000
www.hsmv.state.fl.us/

Medical Care Transportation (MCT)
305.633.0553
Private service. Reserve 24 hours in advance.

MDC Transit Authority
701 NW 1st Court, Suite 1700, Miami 33136
305.770.3131
305.499.8971 TTY
www.miamidade.gov/transit

  • Bus routes – all MDC buses are wheelchair-accessible. If problem call 305.654.6586. Metrobus & Metrorail riders using wheelchairs or motorized mobility aids who are not STS certified need to register with MDC Transit to obtain an EASY card for a discount fare. Gates open only when activated with an EASY card. Apply at the Transit Service Center on the second level of the Gov’t Center Metrorail station. Medicare recipients also qualify for reduced fare. For more information call 3–1–1.

  • Metrorail – Metrorail stations that comply with ADA:
    Dadeland South, Dadeland North, South Miami, Douglas, Brickell, Government Center, Civic Center, Dr. Martin Luther King Plaza, Tri-Rail, Okeechobee & Palmetto.
  • Metromover – free

Mobility Air Transport
1.303.648.2000
www.iflymat.org
Provides air travel for people who use wheelchairs but cannot fly on commercial airlines. Prices comparable to standard coach fares.

National
1.888.273.5262
Call in advance to reserve and discuss needs.

Special Transportation Service (STS)
701 NW 1st Ct., Ste. 1700, Miami 33136
305.264.9000
305.263.5459 TTY
305.263.5475 TTY
www.miamidade.gov/transit/special-transportation.asp
If you have a disability that prevents you from using regular transit services (as classified by the ADA), you may be eligible to use STS. You must register through the MDC Certification Office (786.469.5000). STS is shared-ride, door-to-door transportation, available 7 days/ week, 24 hrs/day. Cost: $3 /one-way trip.

Super Shuttle
305.871.2000
www.supershuttle.com
National service with wheelchair-accessible vans.

Taxicabs – Wheelchair-accessible

  • Crown Taxi
    414 N. Miami Ave. # 201, Miami 33127
    305.445.5555
    Sixteen wheelchair-accessible cabs.

  • Miami Yellow Cab
    2001 NW 7th St. # 104, Miami 33125
    305.400.0000
    Four wheelchair-accessible cabs.
  • Super Yellow Cab
    3109 NW 27th Ave., Miami 33142
    305.888.7777
    Twenty wheelchair-accessible cabs.
  • Yellow Cab
    3775 NW 36th St., Miami 33142
    305.444.4444
    Six wheelchair-accessible cabs.

For more information re: accessible taxis, contact Cathy Grimes Peel at MDC Passenger Regulatory Division – cpeel@miamidade.gov. To record a compliment or to file a complaint, call 305.375.3677

Tri Rail
1.800.TRI.RAIL (874.7245) or 1.888.GO.SFRTA (467-3782)
1.800.273.7545 TDD
www.tri-rail.com
Discounted fares – ID (to confirm disability) & photo ID required.

TSA Cares
1.855.787.2227
TSA-ContactCenter@dhs.gov
The Transportation Security Administration’s new helpline number designed to assist travelers with disabilities and Medical conditions, prior to getting to the airport. Travellers may call toll free with questions about screening policies, procedures and what to expect at the security checkpoint.

Wheelchair Van / Scooter Rentals

  • AMS Vans, Inc.
    1-800-775-8267
    www.amsvans.com/florida
    Long-term rental of accessible vans for wheelchairs and mobility scooters. We deliver and pick up.
  • Scootaround-Mobility Solutions
    1.888.441.7575
    www.scootaround.com
    Scooter, wheelchair, powerchair & electric mobility rentals with delivery and pickup. Available seven days a week for conventions, cruises & vacation rentals.
  • Wheelchair Getaways
    1.800.642.2042
    www.wheelchair-getaways.com
    Wheelchair & scooter accessible vans – 24-hour emergency assistance, daily, weekly, monthly.
  • Wheelchair Vans of America
    1.800.910.VANS (8267)
  • Wheelers
    1.800.456.1371
    Accessible van rentals.